Should I be concerned about food safety?

The simple answer is YES. Food safety is a growing problem in Vietnam.

Most vegetables and fruits are grown and treated with pesticides and other agriculture chemicals. Many of these compounds have been linked to health problems such as hormonal imbalances and cancer. Water and air pollution is another challenge for farmers in many parts of Vietnam.

Meat, eggs and fish often contain alarmingly high levels of antibiotic residue. Pigs and cows are given growth hormones to accelerate to time from birth to slaughter house.

At ByNature we guarantee that all our products are 100% free from pesticides, drugs, hormones and other health damaging additives. We believe in all-natural products.

How can I trust you?

ByNature is not only a business to us, it is our passion and lifestyle. We lived with young children in Asia and have a general concern for food safety. We want to share our safe to eat finds with our customers.

What is the loyalty program?

Meet the program that loves you back!

Harvest an instant 2% discount when ordering from our website and signing in as a Loyalty Member. Simply sign up and enjoy the benefits and keep updated with news and promotions from ByNature.

Start enjoying your benefits here.

Why can’t I not always get my full order?

We commit to provide fresh produce arriving at your door the same day we receive it and we do not keep or re-sell excess produce. Because we source from smaller farms and co-ops, the availability of produce varies more than if you were to buy in the supermarket.

Sometimes some products are not in season, not ready to be harvested or perhaps it was damaged by weather or too ripe. There are many reasons. We do however always let you know as soon as we know.

Why are your products more expensive?

Quite simply, it is more expensive to produce food without the use of pesticides, growth hormones, antibiotics and other nasties which we commonly find here. We try to source locally, but some items are not available here. This means we have to add transportation cost (freezer/cold storage), import and other fees.


Quality and standard of your products?
Cleaning products

All-natural cleaning products – completely chemical-free! Say goodbye to harsh and harmful chemicals in your home and hello to a safer and more natural way of cleaning. Our products are made with non-toxic ingredients that are gentle on both your surfaces and your health. From all-purpose sprays to laundry detergents, we have everything you need to keep your home clean and chemical-free.


Our quest for the finest coffee plantations and coffee cherries led us to the Central Highlands. Here we found perfectly located plantations with the optimal altitude, climate and terroir. Here live coffee farmers who farmed for generations without the use of pesticides. The berries are handpicked and dried on greenhouse racks. Our beans are medium roasted with an average agtron measure in the mid-sixties using equipment imported from Europe to ensure a consistent and high-quality roast. Our special blend (robusta and arabica beans) is 100% natural and roasted without any fats, artificial colors, flavors or preservatives.


Sourcing dairy products is a process that involves taking into consideration various factors such as the animal welfare, freshness, and farming practices. We work with a farm not far from HCMC where the cows are allowed to roam freely and graze on natural grass, resulting in healthier and more nutritious milk. The milk and yogurt products are delivered fresh from the farm in a recyclable glass bottle or jar.


Clean eggs are extremely difficult to come by in Vietnam. We are working with a partner farm who farm pork and beef as well as chicken for egg production. The chickens are 100% free of antibiotics and growth hormones. They mainly feed off grass, grains, buts and farm-grown corn and fruits that fall off the trees on the land they live on. They can roam freely as they should. Eggs are delivered to ByNature 1-2 times per week – freshly collected that morning.

Fresh produce

Our fresh produce comes from uniquely selected partner farms. The farms are located in various locations such as Don Duong, Ben Tre, Can Tho, Binh Phuoc, Dong Naiver and Dak Lak and Da Lat. All our partners share our passion for all-natural farming with focus on sustainability and high ethical standards. They only use natural fertilizers and stay completely away from agriculture chemicals. Water and soil are regularly tested to ensure that it is clean and safe.

Laundry detergent

Laundry detergent with no chemicals! Say goodbye to harsh chemicals and hello to a gentle and effective cleaning experience. Our detergent is made with natural and plant-based ingredients, ensuring a safe and eco-friendly option for your laundry. Not only does it remove tough stains and odors, but it also keeps your clothes soft and fresh. Trust us to provide a powerful clean without any harmful chemicals. Try our detergent no chemicals today and see the difference it makes for your family and the environment.


Our meat is imported from Europe, Australia and New Zealand. We work with producers that value sustainable farming and animal welfare. The animals are fed a natural diet and are free range. Our meats are guaranteed free from antibiotics and growth hormones.


Our nuts are farmed by approximately 16 ethnic minority farming families in Ha Tinh, Son La and Cu Chi. The families work year round to secure their harvest. The farmers are guaranteed a fair price for their whole harvest and are supported in maintaining clean and organic farming methods to provide for the best quality.

Beauty products

Our natural beauty personal care products are made with all-natural ingredients. They are gentle and nourishing for your skin, hair, and body. Say goodbye to harsh chemicals and hello to radiant, healthy beauty. Our range includes everything from skincare essentials like cleansers and moisturizers to hair care products and body lotions. Each product is carefully crafted to enhance your natural beauty and leave you feeling refreshed and rejuvenated. So why settle for artificial ingredients when you can indulge in the goodness of nature?


Our organic Biodynamic Wine! Made from the finest organic grapes and crafted with biodynamic farming methods, this wine is not only delicious but also sustainable and environmentally friendly.

With no synthetic pesticides or fertilizers used in the farming process, every sip of Organic Biodynamic Wine is pure and free from any harmful chemicals. The biodynamic farming methods also enhance the natural flavor of the grapes, resulting in a well-balanced and full-bodied wine.

But that’s not all, our wine is also good for the earth. Biodynamic farming practices work in harmony with nature, promoting biodiversity and soil health. So you can enjoy your glass of wine guilt-free, knowing that it was made with care for the planet.


Fresh Produce
Are your products organic?

Some products are organic, some are not. We decided early on that what matters is that all our products are natural, clean and safe to eat. Our produce is grown using organic farming methods, but are smaller family farms or coops, hence they do not have the larger organic certifications. We do not tolerate any kind of chemicals, antibiotics, hormones or other nasties in our product or any part of the process in creating our products.

Do you test your products?

YES. We test products before they are welcomed to the ByNature family of products. We continue to do testing in independent labs on a regular basis.

Please read more in this blog post.

Do you test the water?

YES. All our partner farms regularly test the water used for irrigation.

Do you test the soil?

YES. All our partner farms regularly test the soil for agriculture chemicals and heavy metals. We also work with farms that grow above ground in elevated beds or hydroponic systems.

How do you find your farms?

Our partner farms are selected through a long and rigorous process. Building trust and long term relationships is essential. Values, methodology and standards are closely aligned. Quality assurance is done with regular testing and independent, accredited and foreign operated laboratories.

Do you know the farms you work with?

Of course we do. Aside from periodic on-site visits, we are in weekly contact with each farm to determine what produce is in season and ready to harvest.

Meet Ms. Hong and her farm here.

What is the process before you choose to sell a product?

1) Field visits

2) Validation of certifications from the Ministry of Agriculture and the Ministry of Health

3) Soil, water and product testing with independent laboratories (link to How do you test)

4) Building trust and personal relationships

5) Pilot run to try and test supply chain and the product

6) Adding the product to our webstore

What is The Box?

The Box is a box of all-natural fruits and vegetables fresh from the farm. The content changes every week based on the season and availability. Although we do our best to plan the content, this may not be fully confirmed until the day before, hence the final box content will only be available close to the delivery day.

We can however say for certain that you will receive approximately 5 kg. of clean and safe to eat produce directly to your doorstep (or you can collect). You will find approximately 1 +/- kg fruits and approximately 4 +/- kg vegetables in your weekly box. Each week you will find a great variety of 8-10+ produce items in your box.

Benefit from discounts by ordering the 10 or 20 box program!

What is Half The Box?

Half the content and half the price of The Box. Hence approximately 2,5 kg. of fruits and vegetables fresh from the farm. The content changes every week based on the season and availability. At times it is not possible to add all the same products as the full box, but it is still a good variation of clean and safe to eat produce directly to your doorstep (or you can collect).

Benefit from discounts by ordering the 10 or 20 box program!

What is The PhởX?

The perfect choice if you love cooking with local flavors – you receive a box of approximately 2,5-3 kg all-natural fruits and vegetables to cook some of your favorite local dishes.

Benefit from discounts by ordering the 10 or 20 box program!

How does The Box program work?

You can benefit from a 10% discount when ordering the 20 box program and 5% when ordering the 10 box program.

Your box will arrive continuously on your selected day during your selected time slot. If you are going away or need to pause your box for any reason you can do so with a 2 days advance notice.

The program does not expire until you have received all your boxes.

It is possible to receive 2 boxes with different content during the same week or on the same day if you are cooking extra.

Can I custom make my box?

We are happy to cater to dietary requirements for your box to the best possible extent taking into account that we are operating with smaller farms and seasonal produce. Let us know how we can best support your diet!


Ordering and delivery
How do I order?

You are already on our website so just click into our shop and indulge in the sea of guaranteed safe to eat products.

When should I order fresh produce?

For Tuesday delivery please place your order by Monday before 8.00

For Thursday delivery please place your order by Wednesday before 8.00

For Saturday delivery please place your order by Friday before 8.00

Do you deliver and when?

Yes we deliver all over Ho Chi Minh City directly to your doorstep. You are also welcome to collect directly from ByNature.

All fresh produce items can mostly be delivered every day (except Sunday). Once you place your order we will contact you for early delivery.

Payment options

You can pay COD (cash on delivery) or you are welcome to make a bank transfer to the following bank account below. Please make sure to include your name and/or order number in the transfer note.

Account number: 8007041001428


Bank name: VietCapital – Ngân hàng TMCP Bản Việt

Branch: Hồ Chí Minh

City/ Province: Hồ Chí Minh


How do you package your products?

We do not use plastic, but instead pack all produce in The Box (a cardboard box which we would love to reuse so please return). We are working closely with our suppliers to minimize their use of plastic. Our produce does not come individually wrapped and we pack in paper and paper bags. They are great to keep using for storage in your fridge.

Can I return packaging material?

Yes please we would love to re-use as much as we can. Please only return material that is in good condition. We will be happy to take back either upon delivery or with your next order.

Do you reuse the bottles and jars?

Yes, not only that, but we pay you to take back the glass jars and bottles from the milk and yogurt products. Please return with your next order and let us know, allowing us to calculate and apply your refund.

Do you use single-use plastic?

No we do not, all our products arrive in crates that are constantly reused. As our fresh produce is shipped to you on the same day we receive it from the farm, we do not need plastic to keep the produce fresh. We pack in paper and cardboard boxes. We welcome return packaging material to be reused.